Tag Archives: business networking

Sometimes you need a swift kick in the pants

Sometimes you need a swift kick in the pants

A few weeks ago I wrote about “Failing better”, and apparently the “Powers-that-Be” assumed I needed to exercise that advice again, and so at this writing I am regrouping and taking stock after the company I worked for – a start-up – shut down.

The average lifetime of a new company is about 2 years, and so this one lived an average lifetime.  And while I am looking for the next great adventure I have a few moments to review what I have learned in this experience, and to share that learning with you:

  1. Enjoy the team you work with – sometimes I think I am drawn to a gig purely because I am supposed to meet and learn from someone else who is going to be there.  In this particular case, I made some long lasting friendships, and we created some wonderful memories of working together that I would not trade.
  2. Appreciate the challenges.   I believe that I learn more quickly under the pressure of fixing something or solving a problem with limitations.  I think we all learn to become more innovative, more flexible and more able to move in and out of “the box” when we are challenged to do so.  I learned an enormous amount about social media, researching start-ups, and best uses of tools for collaborating with an off-shore team in the last few months due mostly to the extraordinary need to do so on a shoestring and as quickly as possible.
  3. Communicate communicate communicate.  When you are very busy, you can forget just how important it is to communicate with others who are very busy.  It isn’t just important, it is imperative if you are to survive in business.  This is something I will continue to strive to do BETTER.
  4. Take time off. This is something I wish I had done more of…since I was pretty much available and doing work seven days a week often more than 10 hours a day for the last two years… I missed a funeral because we had a release going into production – and I truly wish that I had taken care of that and other personal types of business rather than making the company my number one priority. That time will never be recaptured, and it is my only regret in the whole experience.

What’s next?  I am open to possibilities and also think I will be heading towards doing things I have passion around, and hoping that the $$’s will follow.  I will continue learning and sharing information about business development and business networking – and lessons learned as a consultant and as an employee.  I love to share what I learn and I am grateful for the opportunity to do so.

I view this as a “swift kick in the pants” and will get it in gear.  Hope to hear from you, and thanks for continuing to follow the blog.

Cheers,

Natalia

The Art of Working A Room — Networking Skills for Small Business Copyright (c) 2010 K. MacKillop

The Art of Working A Room — Networking Skills for Small Business Copyright (c) 2010 K. MacKillop
The Art of Working A Room — Networking Skills for Small Business
Copyright (c) 2010 K. MacKillopLaunchX
http://www.launchx.com/

Mastering the art of effective networking marks the difference between merely successful entrepreneurs and captains of industry – the better you are at networking, the more power you wield. Networking serves many purposes, from building your customer  base to providing and receiving needed resources from contacts in the business community, and anyone planning on growing a startup should devote time to sharpening their networking skills.

For many experienced entrepreneurs, networking events are the most productive way to spend their limited business-social time. For others, entering a room full of people seems overwhelming, especially if they don’t know anyone else there. There are a few simple rules to follow to be successful working the room, and anyone with a little willingness can learn to be a master of networking.

Begin With the End In Mind

Before you attend any networking events, plan your objectives. Whether you have a specific business problem you need to address, or you are looking to add three solid business contacts to your network, or you need two new client leads, going in with a plan will make the time you spend networking far more effective. Attending without set objectives is far more likely to result in a lot of time spent with very little payoff.

As you become more involved in your business community, you will likely find that there are enough networking events to completely fill your calendar. There is no need to attend every event. Some organizations will meet your particular needs better than others. Try out different venues, and evaluate the outcome based on a simple rule – you should obtain at least three new contacts, leads, or pieces of useful information for every hour you spend networking. If you find yourself attending a weekly event with the same people and you are not garnering any new information or leads, consider reducing your attendance to once per month and trying different events to improve your results.

In addition to setting specific objectives, prepare topics to discuss, knowledge to offer, and questions to ask to keep the conversation going. If there is a specific referral or information that you need, make a note so you don’t forget. Take your planner with you to hold business cards and take notes as needed.

Working the Room

Every networking event you attend will fall into one of three categories: you know everyone there, you know a few people, or you don’t know a soul. Each circumstance requires a different approach. If you know everyone, be sure to make contact with them all. Limit your conversations to a few minutes each. If possible, make introductions between professionals you know who have something in common or complementary skills or businesses.

If you know only a few people in the room, start by catching up with each of them. Ask them who else they know and to introduce you around. Be sure you do the same by introducing the people you  know to each other. Be prepared with business cards to exchange and make a habit of giving two to each new contact – one to keep and one to pass on as a referral. When you receive cards from new contacts, take a moment to note any interesting personal or business information about them to add to your contact database. If someone you meet does not have a business card, write down their information in your planner…whatever you do, never let a potentially good contact go to waste.

If you don’t know anyone at a networking event, start by looking for people standing by themselves. No one likes to be on the outside looking in, and generally these other folks will also be uncomfortable because they don’t know anyone. Once you have chatted for a few minutes, take your new contact with you to meet another loner, and another, until you have a group that everyone else in the room wants to join. Showing that kind of leadership will make you the go-to contact in your business community and will increase the odds of growing your business through referrals.

If the event you are attending has a “special guest” invited, most attendees will be clamoring for their attention. If the press is present, you should be talking to them. Meeting the state Senator is exciting, but knowing the local business reporter will get you more exposure and, thus, more business. Pay attention to what people are talking about and be just as interested in what you can do for them as in what they can do for you. Set an objective to be the best networking contact in your industry or area, and work every room with that intention in mind.

What to do (and not to do) at networking events

Some basic do’s and don’ts of networking events:

* Do dress one step up from how you expect everyone else to be
dressed.* Don’t make critical judgments of others based on how they are
dressed.

* Do carry more than enough business cards, at least one pen,
and your planner or notepad.

* Don’t answer calls, texts, or emails while talking with
others. If you must use your smartphone, excuse yourself and step
outside.

* Do listen to what other people need and take note – if you can
help them, it will improve your reputation as a great contact.

* Don’t talk too much about personal things, especially if they
are negative. Even if you are on the brink of divorce, your kid
was suspended from school, and your dog bit the neighbor, nobody
in the networking environment needs to know about it. Same goes
for medical issues.

* Do review your notes from the last event and follow up as
appropriate.

* Do not bring up negative issues in front of uninvolved
contacts.

* Do make a point to chat with the bartender and servers -
you’d be surprised who they know and who they might end up to
be.

* Don’t drink alcohol. Avoid eating unless absolutely starving.
Food in your teeth and garlic breath is not the image you are
striving for. If you must eat, take a break and be sure to check
yourself in the restroom before getting back to networking.

* Don’t try to talk to others while they are eating. Seriously,
grab an energy bar on the way – why waste limited networking time
on a snack?

Effective networking skills are a powerful tool for entrepreneurs, and the ability to work a room is one of the toughest to master. Use common sense and make a point of evaluating your performance after each networking event. The more self-aware you are, the easier it will be to become the go-to contact in your area and industry.

—————————-

K. MacKillop, a serial entrepreneur with a J.D. from Duke
University, is founder of LaunchX and authors a blog focused
on starting a business (http://www.blog.launchx.com/). It is
a complete business startup kit containing everything you
need to turn your idea into a successful business. Visit
http://www.LaunchX.com/ for a free Business Readiness
Assessment and get on the road to starting a business
today: http://www.launchx.com/are-you-ready.html

Posted via email from Natalia’s Other Blog

Rules of networking

Rules of networking

People network for a variety of reasons.

  • Sales
  • Business Development
  • Recruiting
  • Business Capital
  • Professional Development
  • Getting Help with Career/Finding a Job
  • Fund-raising for Charities or other Non-Profits
  • To Find a Date or a Mate
  • To Find a Group to Join

How successful you are in your networking, depends on what kind of networker you are.  And what KIND of networker is more dependent upon how you go about networking, than whether you are an Open Networker or only tap those closest to you.   That being said here are my “Rules of Networking”:

  1. Protect your reputation
  2. Don’t ask something of someone that you wouldn’t do yourself if asked
  3. Help when you can, be clear when you cannot help
  4. Stay true to your inner compass (if it doesn’t “feel” right, don’t follow through and see #5)
  5. Be honest and kind
  6. Keep confidences, share good news

If you are new to “networking” start small, talk to only your most trusted friends and colleagues when trying to get connected to meet one of the goals listed at the top.

“It’s a living…language”

“It’s a living…language”

The language of work has its own syntax and overflows to the world in general… a couple of centuries ago, the workers who wanted to protest their working conditions, through their wooden shoes (french: “sabot”) into the machinery – which ground everything to a halt – hence the word “sabotage” came into common parlance. 

I noted that at a recent conference of vendors to a noted large company, a new “work word” has come into usage… it is a word that you have no doubt heard in civilian usage often enough, but has a slightly new meaning with the internet age:  ”socialize”.  The context was that the presenter, in acknowledging a reported problem in the process, said that she had “socialized this with her team”  i.e. discussed it.  There was a clear division in the audience, not by age but by “social network” savvy – the faces with giant question marks on them were not plugged in to the crowd-sourcing, tweet producing group who “got” the meaning of the presenters sentence immediately.

Although anecdotal, the buzz at the refreshment table during break, told me that the term used in that one sentence stymied about 30% of the room enough for them to be “socializing” it over the coffee cake.  If I had had enough time, I might have polled the 30% to see how many knew the terms “google”, “tweet”, and “crowd sourcing”… but alas, the meeting resumed.

It brought to mind that however pervasive technology seems to be… there is a section of the population who are at the fringes of it… perhaps getting some benefit, but mostly just wondering what is going on as it passes them by.  For those trying to stay employed in an age of evolving job duties and ever-pressing needs for more tech savvy even in the most traditionally non-tech areas, this means plugging in to the latest vocabulary.   And how does one find out what the newest terminlogy is? Use your connection capital and “socialize” it with your network(s)!

The Age of Hybrids

The Age of Hybrids

I like the concept of hybrids:  “Something of mixed origin or composition” enabling a transition – the last part is my overlay of the dictionary definition.  The hybrids I am most excited by are the technological ones… the devices or services that are enabling us to transition easily to even newer and more exciting technologies.  Hybrid cars come to mind…enabling us to move from Gas dependent to a more efficient use of energy.  This concept of hybrids needs to be applied to the tools of our socializing and networking, as well… this is not as much a generational issue as it is a Tech/Non-Tech issue.  To move effectively and communicate efficiently in this age of hybrids, means to be able to use the tools wisely – to use Linkedin.com and Facebook.com in concert, to understand the values of texting, email, twittering and establish a strategy for it all.  It means exploring the other networking applications like Naymz and Brijj and eCademy and Xing and BrightFuse and the list goes on… It means making time to review and digest the fire hose flow of information and learning how to slice and dice it so that it means something to you. And most of all – it means finding a hybrid balance between using the technology well and maintaining your humanity. 

And for those of you checking out new fun things I share this tech-tool: http://phonetag.com/

Also, if you are still nervous about playing in Facebook – read this series of articles: http://mashable.com/2009/04/05/facebook-week-resources/

Knowledge is Power… use it wisely.

The old dog that teaches itself new tricks

The old dog that teaches itself new tricks

Being at the tail-end of the Boomer generation, I become ever more surprised at the number of my peers (the technical as well as ”non-technical” ones) who are quickly becoming, well, downright stodgy. These are the people who have computers but do not have a Facebook or Myspace page…answer their emails about once a week or less, and complain that their kids and grandkids know more about the computer than they do. They also complain that they are no longer getting promoted, or able to figure out what their younger co-workers are talking about.

These are not unintelligent folks… they are in professions that are not dynamically involved in networking, or at least in positions that they perceive to be “not networking oriented”…and when they lose their job, through attrition or economics or because they don’t “fit” anymore…they are at a loss.   Why is this happening?

Aside from the social divisions, there are self-imposed divisions within any culture.  The self-imposed divisions are the hardest to overcome.  People who make an effort to stay on top of what is going on in the world at large, not just the news, but what people are doing, how they are doing it, how new jobs are coming into being – those are the people who are teaching themselves “new tricks” and are able to be adaptive and “embrace changes”.

Learning doesn’t stop when you leave school.  Technology, whether you like it or not, is continuing to evolve and if you can’t keep up you will not stay marketable.  If you aren’t sure where to begin, start with Groundswell: Winning in a World Transformed by Social Technologies ; then go open your Facebook or Myspace account and findout who you know that is there… you’ll be surprised.   I stay in touch with many of my Godkids more frequently through my Myspace and Facebook pages than I do on the phone, email, or snailmail.  Although I was surpised to have to explain just what “snailmail”* was to my 16 year old godson – *snailmail is paper mail sent by regular post.

If you work for a living and you don’t have a Linkedin.com account – why not.  It is the main US career-oriented site out there.  The one place where your “resume” being out there doesn’t instigate retaliation by a boss who thinks you are actively looking… this “open networking” is important for you should you ever need to find a job.  Remember the old adage “It isn’t what you know, it is who you know“. It isn’t strictly correct, of course, you do have to have skills and experience, but you also need an introduction to the people you want to work with.

Recently a friend of mine was interviewing for a position she really was excited about…she was represented through a recruiter who went AWOL for a few days. During that few days, the company was trying to reach the recruiter to set up the second/decision making interview.  She lost out on the job, and she was very understanding of the recruiter that had a family emergency and was AWOL.  She is still on unemployment and hoping that she can find a job before she winds up having to move in with friends.  She still doesn’t have a Linkedin profile.  She does have Myspace and Facebook, but doesn’t ever use them to network.

My unspoken thoughts (she is my friend and I was comiserating with her) were:

  • Why didn’t the company have your direct contact info and why didn’t you have theirs?
  • Didn’t you send a thank-you for the first interview, another opportunity to get your contact info to them?
  • Why didn’t anyone else in the Recruiter’s office handle this for him?

When I asked her, gently, why she didn’t follow-up directly with the company, she was horrified at me… in her mind, the recruiter was representing her, and she would have been rude and inapproprate to contact the employer directly.

In my mind, once the introduction is made, it is as much my responsibility (since I am the one who wants the job) to communicate as it is the recruiter’s.  The recruiter works for the employer, not for me.  And I know that the recruiter will be compensated based on my placement – and has “skin in the game”, but I would not let that prevent me from trying to get the job if I really wanted it.  And unless the recruiter specifically asks me not to contact the person I interviewed with at the company, then I see nothing wrong with it.

This is an example of “old dog” behaviors that have not evolved with the technology.  In the coming year, and in the current economy, unless you are able to teach yourself new ways of doing even the most basic things, like saying “thank you” after an interview, you will be behind the curve.

I am going to go check my email now…and tweet some folks.  And after I make another pot of coffee, I may clip and share some news on Social Median.  Check it all out…
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How do I know you?

How do I know you?

I had a little focused time to really look at xing.com the other day… and using the xing plugin (have I mentioned how much I dislike plugins?) I pulled emails from my Outlook and sent off invitations to people to join my network on Xing.  This took about 2 hours for the plugin to digest my Outlook and spit out potential folks to invite.

For those of you who do not know Xing.com, it is a publicly traded company in Germany, that is the Euro counterpart to Linkedin.com (altho both may have issues with that comparison). 

I sent out 400+ invitations.  And many people signed up within seconds of receiving their invite (I know, because Xing sends me a confirmation of the person who signed up at my invitation).  So far, only one person has emailed me personally asking who I am and how they know me. 

I am not saying that I sent 400+ invites to total strangers…these are people I have done business with, or made inquiries to for business, and so they qualify as passing acquaintances and are certainly appropriate to invite to a social/business networking tool. 

I am saying that the phenomenon of receiving an invitation to join these sorts of networks must be so commonplace, that people sign up without thinking too much about it.  Either they were already familiar with Xing.com or I had left a favorable impression in our last email interchange or they are simply open to exploring new apps as they are presented to them.

In any event, I am glad that I make notes on my vcards about how I met someone and so I was able to quickly answer with specific information – the gentleman who queried “Who are you and How do I know you?” and we had a nice email conversation, allowing us to get reacquainted, since it had been June of last year when I last spoke with him.  I don’t know if he will choose to join Xing.com, but I do know that the invitation opened the door a little bit wider for our discussions, and I have a better idea how to I could be of help to him in the future in our business dealings.

And that understanding may help me grow the business I am in… which is what I am networking to do.
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The Etiquette of Saying “No”

The Etiquette of Saying “No”

Last fall I was bemoaning the proliferation of social and “business” networking apps on the web.  I am still waiting for the Darwinian weeding out of the “best of the breed”, and as I am an eager adopter of new apps, you can imagine I have a lot of accounts that are languishing as I move on to even newer apps.   Some of these apps are too much effort to configure, some are too intrusive (don’t like plug-ins), and some are just – well- bizarre.

I have actually cancelled my UNYK account because of the astounding number of emails it both sends to my contacts and to me.  And that started my thoughts down the road of – What is the etiquette of saying ‘no’ to a request to: join, connect,  update,  share contacts?

I am sure I have burned my share of bridges, but overall I have a fairly good relationship with people I have met over the years.  It doesn’t mean that I want to join,  connect, update, or share my contacts with everyone.  I actually know for a certainty that some of my connections would be very unhappy to have their information out there for anyone.  For example, I have a dear friend who had an ex-boyfriend stalk her – the whole drama required a restraining order and she moved 4 times in the course of 3 months – just to make sure he couldn’t find her.  She was a nervous wreck.  Clearly she would not want her contact info out there for him to find her again. 

So how do we say “no” and further, how do we protect the integrity of our relationships from inadvertant dangers in a world where data is so freely exchanged and accessible?  Is there an etiquette written somewhere to give guidance on this?  I am certain there are “unwritten rules” of business/social networking, just as I am certain there are those “open networkers” who are actually “collectors” of contacts. 

I don’t want to say “no” out of hand to invitations to meet new people in cyberspace (or the 3D world either), but I do want to protect the relationships I have built.  And where possible, I want to protect the privacy of my friends and colleagues. 

If anyone out there has ideas on what the guidelines should be, please share.
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