desc
Monthly Archives: January 2010
Top Ten Startup MistakesThat Almost Always Lead to Business Failure Copyright (c) 2010 K. MacKillop
Copyright (c) 2010 K. MacKillop
LaunchX
1. Insufficient Startup Idea Development — Most startups do not fail because the business idea is bad. The problem is that many first-time entrepreneurs fail to actually plan the business before sinking cash into the startup. No matter how great a business idea is, it can’t succeed without detailed planning. Take the time to work through every angle of your business idea. Not only will you have a better grasp of how far your business can go, you will also reduce your risk and prepare yourself to make the best decisions as you go.
2. Failure to Understand and Comply with Legal Obligations — An unbelievable number of entrepreneurs leave the legal aspects of business startup to someone else or, worse, ignore them altogether. Eventually this failure to comply with legal obligations will come back to bite you…and the outcome can be devastating. Every entrepreneur must understand and secure all necessary licenses and permits, and set up compliance systems for taxes and fees due the local, state, and federal government.
3. Poor (or no) Marketing Planning — Marketing is the lifeblood of every business startup, and it is more than business cards and a yellow pages ad. A significant portion of your time and expense budget should be dedicated to marketing. Poor or no marketing equals no sales…equals business failure. Do your homework before you launch to identify your target markets, figure out how to best reach them, and establish clear objectives and evaluations to ensure your marketing efforts are paying off.
4. Poor (or no) Financial Management — Success in business is all about the bottom line — no profit, no business. Keeping the books correctly is half the battle. Too many first-time entrepreneurs are willing to turn over complete responsibility for the books to someone else — a dangerous decision that very often leads to business failure. Reviewing and analyzing the financial reports is the other half. It is critical for every business owner to understand what the financial reports mean and how a change in one area affects all the others. Cash flow issues are also major financial management problem for many startups in the earliest stages. Good planning before launching a startup will clarify how much cash on hand your business idea will need to succeed. Whether you consider yourself a numbers person or not, as a business owner it is critical that you take responsibility for learning and applying basic financial management skills if you want to succeed.
5. Sales Forecast Errors: Establishing your initial sales forecast can be difficult, but there are procedures you can follow to make it as realistic and accurate as possible. All too often would-be entrepreneurs build a sales forecast around what they would like to sell, rather than what they are likely to sell. While optimism is an excellent entrepreneurial trait, an overly optimistic sales forecast will leave you with serious cash flow problems and even greater difficulty in securing financing.
For example, one business plan we recently reviewed appeared well-written and professionally laid out. However, the sales forecast reflected sales that required every member of the staff to bill out 19 hours per day, 300 days per year. Another retail business showed average total purchases at $230 each, even though the average price of their products is only $12. Assuming that each customer will purchase an average of 19 items each time they visit is unrealistic. Any competent investor will look for these errors.
6. Under-Capitalization: Not starting with enough capital to support the business through the initial stages is a common error. By thoroughly planning your idea, you will know how much capital you need to cover while you build your customer base, including working capital to keep yourself in ramen noodles until your business takes off. Good planning will also increase the chance of securing investors, whether public (banks) or private (family and friends).
7. Poor Web Presence: An effective web presence is an absolute must for any modern business. Simply posting a website is not enough. In fact, uploading a website without marketing it is like posting ad copy only in your own living room — if your target market doesn’t see it, it might as well not exist. Many recent startups have crashed and burned because the entrepreneur thought that simply posting a website to the internet would drive sales. It won’t.
8. Leaving Critical Tasks “To the Professionals”: Many entrepreneurs believe that a good idea and solid operations are enough to build a successful business, so they opt to turn over critical startup tasks, like marketing and accounting, to outsourced professionals. For some, the business side of business just doesn’t interest them, so they choose to forgo learning the details of financial and marketing management. Eventually, these choices backfire. If you don’t know how the money works, you can’t make the best decisions for your business. If you are not aware of the outcomes of your marketing efforts, you can’t accurately forecast sales and thus can’t plan for the future. It’s your business, you need to know and understand every facet from the beginning, or you might as well be working for someone else.
9. No Ongoing Planning and Review: As the actual operations of a startup take up more and more of an entrepreneur’s time, it is very easy to overlook the critical tasks of reviewing and planning. Every aspect of a company should be reviewed periodically, particularly the financial statements and marketing plan. If you don’t know where you are or where you have been, it’s impossible to know where you are going.
10. Lack of Patience – Pit of Despair: Every startup experiences a period of time between being ready to sell and actually building the sales. We call this gap the Pit of Despair because the entrepreneur is left wondering if they have made the right decisions and whether the business is ever going to work. Many startups hit this point and the entrepreneur quits in frustration. Startups don’t generally succeed overnight. The Pit of Despair should be used to refine internal systems, work through free internet marketing techniques (participate in relevant forums, write and publish articles, build website content), and plan for the future of the business. Don’t let the inevitable delay destroy your chances of success — plan for it, expect it, and use the time wisely.
For the most part, a strong focus on the three keys of startup success (planning, marketing, and financial management) will overcome most of the common reasons for business failure. Pay attention to the details from the beginning, learn all you can about running your own business, and don’t let anything get in the way of building your business into the thriving company it can be.
——————————
K. MacKillop, a serial entrepreneur, is founder of LaunchX and authors a small business startup blog. The LaunchX System includes step-by-step business startup procedures (http://www.launchx.com/features.html), small business
software and more, to help entrepreneurs start a business based on their idea and avoid these top ten startup mistakes.
Visit http://www.LaunchX.com/ for a free Business Readiness Assessment and get on the road to starting a business today:
http://www.launchx.com/are-you-ready.html
http://www.readwriteweb.com/start/2010/01/never-mind-the-others-heres-si.php?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%253A+readwriteweb+%2528ReadWriteWeb%2529
Tech IT Easy » Five Elevator pitches for Enterprise 2.0 adoption
desc
via Tech IT Easy » Five Elevator pitches for Enterprise 2.0 adoption.
I LOVE this blog and this posting speaks to anyone who does business, not just those who may be speaking or pitching. If you work, you should read this!
How to Set Boundaries With Your Boss | eHow.com
This article, by Michelle Vermillion Lawrence, is a great guideline for setting boundaries with your boss.
via How to Set Boundaries With Your Boss | eHow.com.
I suggest that the steps described work well with co-workers, friends, and relatives as well. Setting boundaries when you fear consequences, is always a challenge, even when those fears may be unfounded.
Salesforce.com’s Fund Raising Points to 2010 as Year of SaaS Acquisition | Blogs | ITBusinessEdge.com
This article talks about Salesforce.com, the incredible story of how Salesforce.com carved its niche and blossomed into a standard tool for sales folks across industries would make a short book all by itself. Watching how it maneuvers in this economy is a pleasure:
This looks to be an interesting year for SaaS based apps.
Hiring Well When Starting a Business Can Be Critical to Success Copyright (c) 2010 K. MacKillop LaunchX
Copyright (c) 2010 K. MacKillop
LaunchX
http://www.launchx.com/One of the most stressful roles for most entrepreneurs is that of Employer. Finding the right people with the right skills,personality, and attitude is a challenge, to say the least. The hiring process provides some opportunities to sift through the candidates, but only if you know what you are looking for and how to find it.
Before the hiring process begins, it is critical to define exactly what you are looking for in a new employee. General work responsibilities should obviously be defined in each job description, along with any specific skills or experience necessary to successfully fill the position. Writing job descriptions for each staff position should be completed prior to recruiting as this will help you target your help-wanted marketing effectively. In addition, consider the personality traits that will best fit in with the culture your company has developed. New hires do not need to be just like everyone else, but should be able to fit in and complement the staff you already have.
The resumes and applications that come in are your first line of evaluation. Some employers elect to use a checksheet, comparing the resume information against the experience required in the job description and selecting those with the highest score. Unless the job requires identical experience, this is not the best way
to find the right employee. Instead, look for evidence of the fundamental skills the job requires rather than someone who has done exactly the same thing. For example, if you are seeking a worker to sell widgets, the sales experience is far more important than widget knowledge. A talented salesperson can sell ice to Eskimos, so don’t reject a resume simply because they are new to your particular industry. If the resume includes a cover letter, read it. It is common for employers to overlook the cover
letter, but they can reveal quite a bit about a potential worker. Misspellings or poor grammar may indicate a lack of attention to detail…if they won’t put forth their best work on trying to get the job, they aren’t likely to give much more once they are hired.
Once the resumes are narrowed down to a few qualified candidates, the next step is the dreaded interview. Interviews are tough from either side of the desk. Both parties have a lot at stake and both are trying to leave a good impression. Your questions should be developed before you begin interviewing candidates. Only include questions that are designed to elicit specific information related to the job you are hiring for. Keep in mind that the candidates are going to be slightly more anxious and slightly more serious than normal, so don’t expect the responses you see in the interview to be the final answer on that candidate. Try to be creative in finding out what you need to know, but don’t subject your interviewees to ridiculous “tests” to see how they handle a situation. There was a recent trend of leaving candidates alone in an office for a long time, or staging catastrophes, or asking silly “what three items would you want if you were stranded” questions that were supposed to reveal some deep dark evidence about the candidates’ personality or character. These methods are not only ineffective, but lack integrity. Ask what you need to know and try to elicit a conversational tone to the interview. Both parties will be more comfortable and you are far more likely to see the “real” person on the other side of the desk.
If the position you are filling includes any specific job requirements that can be easily tested, consider requesting samples of work from the candidate. If the job requires
communicating with customers and suppliers by email, shoot an email to each candidate and evaluate the responses you receive. If they will be writing ad copy, ask them to come to the interview with ideas for improving your current marketing campaign. If they will be joining the sales staff, ask them to sell you an item from your desk. These methods can be very revealing as to how the candidate gets work done and how they will fit in with the established culture of your venture.
For example, one small business owner was looking for an IT worker to revamp the company website. He asked each candidate to review the website before their interview and tell him the first three things they would do if hired. Several candidates listed changing the image, adding content, and other basic site
alterations as their top three. One candidate said she would spend a few days getting to know the employees, customers, and products before suggesting any content changes because the website should be a pure reflection of the image and culture of the business. She got the job.
Finding the right employees for your startup is critical. They will not only be representing your business, but they will also be representing YOU. Never hire out of desperation. If you can’t find the right candidate, consider hiring through a temporary labor service to test out employees before you commit. Also, don’t expect the perfect employee to just show up from off the street. Keep an eye out for good employees of other businesses and target any recruiting to the pool of people most likely to fit with your image and culture. Most importantly, prepare yourself for the legal and procedural issues that come with being an employer long before you plan to hire.
——————————
—————————-
K. MacKillop, a serial entrepreneur with a J.D. from Duke University, is founder of LaunchX and authors a blog focused on starting a business (http://www.blog.launchx.com/).
LaunchX has developed an Employer’s Manual to help new and existing businesses prepare to hire their first employees (http://www.launchx.com/unit-5.html). Check out the complete line of business startup kits from http://www.LaunchX.com/
The Dynamics of Teams
“If everybody is thinking alike…then somebody isn’t thinking.” – George S. Patton
The ability for people to collaborate and create as a group is one of the miracles of life, and also one of the most delicate balancing acts for the dynamics shift and change as people come in and out of groups, or grow into differing roles within the group.
How often have we experienced this first hand? When an amazing individual contibutor is thrust into a leadership position, for example…or when a new and unexpected team mate is added – there is a turbulent time and then either that person is incorporated into the group with whatever changes are made to accommodate him/her…or they fail.
That ebb and flow of acceptance, and evolution of the team occurs at the company level – as small companies try to make the shift to medium size or medium to large. Often they hit a barrier to expansion, and often they cannot understand what it is that is holding them back. That is where Management and Organizational Development (M&OD) Consultants and Coaches can really add value. Regardless of their methodology (which can span from individual psych tests to 360 evaluations to group coaching) they get to see the team from a nearly objective point of view.
The challenge is, as in quantum physics, that the observer can and does influence the course of the object or objects being observed. So choosing an M&OD should include looking for the traits that you hope to mirror in your team or business. If you think that the core problem is aggressive behavior and competition – be sure not to hire a consultant who demonstrates those traits. Common sense? Perhaps, but when you have had the opportunity to observe a lot of different company cultures, and team subcultures – you notice that “like draws like” and the natural inclination of a group is to want to homogenize into a recognizable “us”. This seems to me, to be why embracing change is so challenging for large groups. And why Consulting firms that specialize in Management and Organizational Development will find plenty to do in times like these.
2010 first week
It has taken a week for the impact of the first decade completed in the new millenium to sink in. Many of my friends recall working on New Years 10 years ago in anticipation of Y2K issues. Now it is a humorous memory and story to tell kids who have never worked on mainframes with key punch cards or reams of 11X17 inch pages of coding, and who have never experienced land lines or – gasp- party lines. Don’t get me wrong, I wouldn’t wish those things on anyone, it is merely an observation that everyone’s experience colors their perception of things.
This is the year that I expect to jump new hurdles, meet new challenges and learn new things (as in all the years prior). I expect some ups and downs, some good news and some bad. And mostly I expect and intend to simplify and enjoy.
There are a ton of books (digital and paper) that are stacked up waiting to be read and integrated into my being. And lots of things to get done. A friend of mine is starting a new novel, and I am going to do more painting this year than last, since last year I was inspired at the last half of the year and (I think) did some pretty good work!
Mostly, I am hopeful this year. And I am sending that emotion out to those I care about – to be hopeful too. Things are good, and they are bad, and it is up to us to decide how we will approach things – we can make every experience a good one if we decide to.
If I can be of help to anyone out there, let me know. Check out my linkedin.com profile or friend me on Facebook. You can follow me on Twitter @ncorres or come to BlogTalkRadio.com/whole-earth-pets and listen to one of the radio programs – I am starting a new channel this year – “Intuitive Living Channel” – stay tuned.
If you are looking for something fun and inspirational to read – check out A Cup of Cappuccino for the Entrepreneur’s Spirit Volume II.